Draft. This page has not been reviewed yet and may change before Pip Learning is in the App Store.

Support

Need help, found a mistake in a lesson, or have an idea? Email us at marvin.ma.software@gmail.com. Please don't include your child's real name.

Questions parents ask

Does my child need an account?

No. Pip has no accounts. Open the app, pick a grade and start learning.

Which grades are there?

Kindergarten to grade 3 for now, in English, math, science and history. More grades are coming.

Can my child skip ahead?

Yes. Any unit can be started early, and Pip cheers them on. Their place in the current unit is kept.

How do I change the grade or state?

Open Settings and tap Grade or State.

The birthday is wrong. How do I fix it?

Open Settings, tap For grown-ups, answer the grown-up check, then tap Fix the birthday.

How do I start over?

Open Settings and tap Erase my progress. This can't be undone.

Will progress move to a new phone?

Progress is saved on the phone. Restoring your phone from an iCloud or computer backup brings it along. Without a backup, the new phone starts fresh.

Is my child's information shared?

No. Everything stays on the phone. See the privacy policy.